Elevating Property Management Through Technology

Brett McCollum (00:00.91)
Welcome back to the show everybody. I’m your host Brett McCollum and I’m here today with Todd Callaway and we’re going to talk to you guys about how you can elevate rental home ownership and property management through technology. Guys at Investor Fuel, we help real estate investors, service providers and real estate entrepreneurs to 5X their businesses to allow them to build the businesses they’ve always wanted and allow them to live the lives they’ve always dreamed of. Without further ado, Todd, how are you, man? Thanks for being with us.

Todd Calloway (00:30.051)
Great Brett, appreciate you having me, having a great day, great start to the week and looking forward to do what we do best.

Brett McCollum (00:38.648)
Love it, man. Now, we’ve been talking a little bit pre-show, kinda getting to know each other a little bit, and I am extremely excited for this episode, guys. Todd’s been, I’ll let him tell you about it more, but man, you guys are in for a treat today. So Todd, catch us up to Speedman, who are you? Give us some background, how’d you get into real estate, life before real estate? Who is Todd Callaway?

Todd Calloway (00:43.17)
Yeah.

Todd Calloway (01:00.59)
Uh, so I’ve been investing and managing and real estate in one manner or another for a little over 25 years. So I started, uh, back in 1999. So coming out of college, um, you know, I worked in the automotive industry for a couple of years, but my love for real estate grew. Like with many folks, I started with one flip. did one flip and made a few bucks and parlayed that just the, the love for it, uh, grew and, you know,

Brett McCollum (01:11.068)
wow.

Todd Calloway (01:29.666)
I’ve been fortunate enough to follow so many different techniques and strategies from flipping rentals, land contracts, wholesaling. Even we did several large tranches of non-performing mortgage loans across multiple states. So not just in my area, I think we did those across 12 or 13 states. Property management, we’re in 34, 35 states right now. So I’ve just had a fortunate career to be able to be involved.

lots of different approaches to residential real estate. And frankly, it’s just, a passion and it’s a lot of fun.

Brett McCollum (02:05.613)
Yeah, that sounds like it, man. So 99 is when you started. I mean, you’ve been through a handful of market cycles now too, huh?

Todd Calloway (02:14.986)
Or that there’s no doubt about that. And like right now, I know there’s some uncertainty about where it’s headed. So having a flexible approach and being able to do multiple different things is great to know when to go big and score with with flips and things and when to buy and hold and to recognize those market cycles. mean, everyone, you know, well, some of us have been through the crash of wait, so being around and, know, I had some homes that

took a beating, frankly, in 08. And I still hold some of those now. recognizing those opportunities, because out of 08 came the ability to buy defaulted mortgage loans and to be able to help those homeowners get back on track, being able to modify those loans in ways that traditional banks wouldn’t, and to give people an opportunity to get their lives back, keep their homes, keep their families together.

Brett McCollum (02:59.023)
Mm-mm.

Brett McCollum (03:09.049)
Right.

Todd Calloway (03:11.851)
at prices that they could afford at the time. so obviously we did very well financially, but frankly, Brett, it feels great to be able to help families that could use that hand up,

Brett McCollum (03:24.909)
Yeah, I think that’s, if people can go back and listen to, I want 30 seconds rewind, listen to what Todd said, like helping families, helping people, helping, helping, helping, helping. I think the most successful people I talked to and have gotten to know all, you like you said, you made, yeah, I made money, but it was, it’s the actually helping people part. The most successful people I know are always say the same thing. You know, it’s the help, it’s the service that we provide people, right?

Todd Calloway (03:55.246)
Right, for sure. I you get a lot of rewards. So for example, I mentioned I’ve done a series of land contracts and part of that, Brett, is when I, over the years, I’ve worked with buyers who bought from me on land contract. had the opportunity to share some knowledge, share some education, teach them that, as a land contract purchaser or home, you know, person with a land contract, you can deduct that interest, right? So help yourself in…

Brett McCollum (04:21.113)
Mm-hmm.

Todd Calloway (04:23.438)
When you file your taxes, there’s other opportunities that come with purchasing property that way. So just helping people understand that the tools and benefits at their disposal when they’re becoming homeowners for the first time is frankly, it’s really rewarding, man.

Brett McCollum (04:39.075)
Yeah, that’s amazing. Alright, so rewind back. It’s 1999, you’re getting into the industry. And you started off, said you just did the one flip, is that correct?

Todd Calloway (04:49.806)
Yeah, so we bought the first one I did and we bought three more as a package and we flipped all four in the same, you know, 12 to 14 months. And, um, you know, sometimes you, people have a bad experience on those first ones or two. you, know, if you don’t know what you’re doing, which I didn’t at the time, uh, you need a little luck on your side to, to not, you know, um, lose everything on those first couple become disenchanted and then give up. Um, and so, you know,

We were able to do okay. didn’t make a killing, but we did well enough to say, you know what? I know where I made my mistakes and I know where I can improve to do it better next time. And then not making the same mistakes over and over is important.

Brett McCollum (05:30.639)
Yeah, you were flipping houses before it was cool. Yeah, you were doing it before it was cool even. That’s fun, yeah. Very cool. then you, so you’re 99 and then you start, you said you parlayed it into the next, like what happened next, like what was the kind of the evolution? Because I’m leading it down a path here to kind of what you’re doing today. What was the next thing?

Todd Calloway (05:53.326)
Right. So the next thing for me was we were producing, as opposed to just flipping retail, we were producing fully performing rentals for investors that wanted to invest but had no time, interest or ability to create their own portfolio. So we were producing performing rentals for other investors. And that is when 2008 came along.

Brett McCollum (06:04.729)
OK.

Brett McCollum (06:17.827)
Thank you.

Todd Calloway (06:21.51)
and a lot of those values on some of the properties, you know, and I had some of my own took a beating on a few, like I mentioned, but, you persevere and you learn and that’s when, okay, well, prices are down. What do you do when prices are down? Well, you buy, you don’t sell when they’re down, right? So we were able to, to acquire some, some good real estate. And then just like with everything else, if you’ve got flexible mindset, you can grow. And what came is.

Brett McCollum (06:39.427)
Yeah.

Todd Calloway (06:49.87)
uh, mortgages that were being defaulted on. And we were able to pick up bunches of mortgages for, you know, 20, 30 cents on, on the value of the loan, uh, which gave us tremendous flexibility to do so many great things, um, for us financially, but also for the homeowners that were there. So that was kind of the evolution of how we got from just a few flips into, you know, being able to,

Brett McCollum (07:10.083)
Yeah, that’s really good.

Todd Calloway (07:18.158)
to buy tranches of mortgage loans, work with the right servicer, do it in a compliant way, do good by the community, and then do well for ourselves as well.

Brett McCollum (07:27.587)
Wow, man, all right, so then 2008 hits, everything shifts a little bit, you know, I’m sure you had to make some adjustments at that point too. Yeah, what that lead to for you guys? You mentioned that there’s the mortgage, buying the mortgages, which typically in my experience, it’s the thing that leads to the thing. You know, what happened, like kind of walk me up to like almost current, like as you know,

The 08 stretched to let’s call it 2016, right? When everything was just really low. Walk me through a little bit of that journey.

Todd Calloway (08:06.222)
So as we were working through the mortgages, did more wholesaling. Again, prices were advantageous for that, as we’re looking at 2011, 12, 13. And so I did that for several years while we were working on the mortgages. And as we were able to successfully work through the multiple tranches of mortgages, and I still hold some today, where families are just paying a reduced mortgage rate.

Brett McCollum (08:26.767)
.

Todd Calloway (08:34.614)
Right. And we do well in the cashflow, but families were able to keep their home. And I, I developed an interest in property management. So I joined the firm that I represent now. And this would have, this is roughly six years ago. so I’ve been, you know, in property management for about six years and it’s been a really amazing experience. so working with a group that, that is.

is growing, is scaling. manage roughly 8,500 properties today. We represent individual homeowners who own as few as one home, and we represent private equity groups and hedge funds that own thousands. you know, working through developing processes, workflows, operating procedures, to be able to handle either and do it at a really attractive price point is it feels good to offer a really, really good product.

at a really attractive price when you can do both of those things together and create a successful organization. I’m really appreciative for my small part in that growth.

Brett McCollum (09:41.168)
Yeah, and I mean, objectively, you I don’t know a lot of people only listening to the audio when they listen to us here, but they can’t see Todd like I see you right now. Like I can just still see the excitement in your eyes when you talk about it, right? The passion, like that’s a really rare thing for people that have been in the industry for 25 plus years now, right? I mean, what is it that keeps you so like excited? what, cause I can, I mean, it’s visible on your face.

Todd Calloway (10:10.892)
Right. Well, there’s, I’ve just like with many folks, I have a love of technology, right? And historically real estate has always been just kind of a down and dirty, business in terms of the work that it requires. It requires a lot of repetitive, work and there haven’t historically been a ton of tools to really give really good value. There’s high level tools like, know, Zillow realtor.com really great for some easy analysis, but,

Being able to apply very specific technology. So one of the examples that I can give is we use technology at Marketplace Homes, the company I represent in our tenant screening. And so we do a real deep dive in tenants as they apply. So for example, know, criminal credit, job history, you know, all those things, income to verify all that’s pretty standard, but what we’re applying technology in a different way.

Brett McCollum (10:49.326)
Okay.

Todd Calloway (11:06.442)
And it is, do fraud detection and what we do there is we see a reasonable amount of pay stub fraud, for example, and where the, the pay stubs that are submitted aren’t real. So we have every tenant applicant log into a system that compares their pay stubs to their banking activity. Now, if those things don’t match, it’s not always fraud, but sometimes it is. And this technology then allows us to make sure that the applicants that we’re recommending to our owners.

Brett McCollum (11:25.188)
Right.

Todd Calloway (11:36.014)
have been honest from the beginning. And what this means, and this is where the excitement comes in, is I’m using technology, the group is using technology to make sure that we’re performing. So our primary KPI in this regard is 95 % on time payment rate for tenants that we place and 98 % pay within 30 days. So that is a prime example of being able to use technology at its most powerful to make sure that you’re making

Brett McCollum (11:58.009)
huge.

Todd Calloway (12:03.746)
data-driven informed decisions so that we’re not making mistakes that could potentially cost ourselves and our owners money down the line.

Brett McCollum (12:12.259)
Yeah, that’s really powerful. I know with properties that we’ve held and things like that, when a tenant doesn’t pay, that’s miserable. And it depends on the, guess the scale of the investor too. Like you mentioned, you represent from one property to thousands. And most people out there, they may only have one or two properties and they may have a mortgage that they have that.

rental income trying to cover and hopefully cash along a couple hundred bucks and when they don’t pay, you know, that’s, it’s devastating, right? And like you probably can only float that for a couple of months before you have to start really, you know, considering, you know, the other side of it.

Todd Calloway (12:44.525)
devastating.

Todd Calloway (12:54.03)
Well, that’s absolutely right. um, you know, treating both your, private equity groups and your individual owners with the same level of care and fiduciary is, is important, right? We know as property managers that, uh, a rental homeowners biggest cost is vacancy. It’s not property management or insurance or one thing or another, it’s vacancy. And so having people that are approved and have demonstrated both the ability and the willingness.

through a deep dive into their background because you could make the money, but if you spend it on a vice as opposed to your rent, well, that doesn’t help the investor, right? They have to have the ability and the willingness to make that payment every month on time.

Brett McCollum (13:37.04)
Well, let me ask you this, you mentioned vacancy. It’s kind of my, it’s a personal question almost that I’m looking at. Like when I, in our business, you know, when we wholesale or do whatever we’re doing, I get a lot of rental like landlords, you know, they’re like, you know, that’s a lot of what we see. And I’m starting to notice a trend on rental properties sitting on the market for, you know, it’s, kind of, we’ve been hearing about like flips sitting on the market because of interest rates, taxes, insurance, all the, and it’s just the affordability side of it.

What have you guys been seeing on the rental market side of it? Because I’m curious to know a little more about like, properties sitting longer to place tenants into today or is it kind of business as usual? What does that look like?

Todd Calloway (14:19.822)
Well, think, yeah, so the answer is yes, that some properties do sit a little longer when not priced properly. If you rewind, you know, three years where we really started to see institutions starting to really amp up their investment in single-family rentals, what we saw at the same time was a real sharp rise in rental rates. And, you know, when investors get comfortable,

with a certain trend in rental rate increase and they continue that trend for a little too long, then yes, absolutely, we are seeing some properties sit on the market, but it’s just with anything else. It’s price versus product. We’re seeing that it’s just overpriced and it can’t be overpriced if you want it to rent, right? So do you really need the extra $35 on that rent?

Brett McCollum (15:12.42)
Right.

Todd Calloway (15:13.01)
as opposed to missing out on three months of vacancy. mean, the math isn’t even close, right? So what we’ve learned is you can’t tell the market what to do. The market will tell you and it’ll tell you quickly and you just have to be ready to listen. If you price a property at a certain rental rate and you’ve got no traffic, well, it’s telling you, hey, guys, you really might want to adjust your approach.

on pricing in order to avoid the vacancy because you know with anything else you don’t trip over the dollars to pick up the pennies. That’s not how you find success.

Brett McCollum (15:54.618)
Yeah, that’s very right. Now, because like I know on our side of it, sometimes the simple answer on a flip is, well, it’s overpriced. You know, and sometimes like in most cases, that’s probably right. You know, yeah, you’re overpriced, you know, but sometimes it’s a it’s that perfect storm of, you know, rates and insurance and taxes and all this stuff. And it’s just like, man, it wasn’t overpriced. It just it’s going to take some time, you know, and

that’s been a hard thing on that side to follow. I’m glad you kind of brought that back up on the rental side. I was curious to know more like higher level, like, somebody that you manage 8,500 plus properties like, and with 98 % it’s it’s incredible, you know? So I’m glad you kind of, you know, cleared that up a little bit.

Todd Calloway (16:44.738)
Yeah, no, it’s a lot of fun to do. You do good work and you know, as an investor, mentor that I had a long time ago taught me that you make your money when you buy. Right. So you, and it’s harder and harder these days with prices, you know, going up. So it’s very tempting and easy to try to price it higher on, on the backend to get your desired result. and sometimes it just means a little restraint and patience.

Right? So not to buy the deal that’s borderline. Sometimes that’s just what it takes. Or to have the patients on the back end, it’s going to take a little longer to sell if you want a particular price point. Right? And same thing on the rental side. You know, we know that the largest cost and the largest frustration for our clients is vacancy. And we work really hard to help them put a good property product on the market and help them market it smartly.

for the right amount, coaching them with honesty, doing a deep dive into what is the rental market really doing? I can see that there are available rentals at a particular price, but let’s look at the ones that are closed and let’s see what’s actually happening the right way. And then make, again, it’s all about using the technology the right way to make data-driven and informed decisions to avoid mistakes later.

Brett McCollum (18:09.071)
Perfect, right, that kind of, you kind of touched on it again, but I almost want to highlight it with some intentionality here, okay? You’ve been doing this for 25 years, okay? Let’s pretend I’m brand new. Let’s say I, I’m, my goal in the next five years is to, you know, start a, you know, maybe I’m starting with one, I’m gonna go to 10, 15, 20, let’s call it, whatever that is, okay?

Give us one or two of like the biggest mistakes you see investors making when it comes to, because I mean, everybody’s mind is, with real estate, it’s either they’re gonna wholesale flip or buy and hold, right? Like that’s kind of the, not everybody, that’s not fair, but on the buy and hold side of it, top couple, two or three mistakes that you’re like, you know what, after 8,500 properties, this is what I can tell you are the, don’t do this thing, know? Help people out a little bit with like, what are you noticing on that?

Todd Calloway (19:08.506)
I think the number one, two, and three mistake is really kind of boiled into one. and that is trying to do everything yourself. If you are trying to do everything yourself, you’re not doing anything particularly well. you can’t do all the things, right? So, and be good at them. So for example, we see investors when they come to us that they’ll be struggling with a tenant that they tried to place themselves. Tenant placement.

Brett McCollum (19:22.607)
Mm.

Todd Calloway (19:37.61)
and tenant screening is something if you’re not doing it every day, you are quickly becoming out of touch with the most recent trends. How do you know what tenants are trying to do in their applications if they’re not being honest, and how to spot those things. So with most things, and with rental homeownership, that really at the top of that list is working with good partners that know what they’re doing. And

And listening to their guidance, not blindly, but consider their guidance. You know, don’t, don’t get online and find a house on Zillow and fall in love with, with the math because the house is next door that might not be in good condition can affect your ability to make profit. So work with, you know, a, someone that’s in that market that understands the market. Don’t do it all yourself and pay just a little bit, a little bit of.

time, attention and money to get it right in the long term. Because if you’re focused on whether it’s $80 or $120 of property management and you’re risking, you know, a loss of several thousand in vacancy, we really haven’t done the right thing. not trying to do everything yourself as you become more advanced, one of two things will likely happen. You’ll learn enough to do more of those things on your own, or you’ll learn the value of having a trusted partner so you can focus on growing as opposed to doing.

Brett McCollum (20:48.398)
Right.

Brett McCollum (21:04.793)
Yeah. And that’s why I like, I love that you’re on the show with us right now, cause I know in my, a lot of my space, what I hear a lot of, so I’m not a realtor or anything like that either. I’m just an investor like everybody else. But a consistent thing I hear realtors say is there’s a lack of education around, you know, with buyers and sellers. And I would imagine there’s probably a lack of education when it comes to property management for the, buy and hold investor. And I’m glad you’re out here like telling the people like,

Don’t do it alone. You need somebody that has the experience of like knows how to look at vacancy rates. You know how to mitigate them before they ever become a problem. I’ve got 8,500 plus properties in my, that we manage that give us direction on it. I’m really glad you’re, I mean, people need the education. They really need to hear it.

Todd Calloway (21:57.55)
Right. So, you know, again, working with people that have been through it, that have worked in so many different areas. And that’s where, you know, my firm, so Marketplace, we can really coach because we’re not limited to one locale. We’re not doing a, you know, a two mile square radius, right? We’re in 30 plus states. So the amount of economies that we get to see, uh, that we get to experience and

through the volume, the sheer volume of working with different investors of different types has given us an experience that we can share and guide and counsel. And it comes back to Brett, to our behaviors. It’s not being like hard salespeople, right? You have to behave as a fiduciary, as an advisor and make sure that you’re really conscious about their best interest.

Brett McCollum (22:35.012)
Mm.

Brett McCollum (22:47.791)
That’s perfect. So I wanted to bring this up because we were talking pre-show about this too. And I’m, this is what I’m really excited to hear more about. You guys, so if people listening, you know that we’re in the technology age, right? We have the stone age or the industrial age. We’re the technology age, right? Technology’s not going anywhere. It’s only advancing. It’s only growing and it’s getting smarter every day, right? Todd, you were telling me a little bit about some of the…

AI stuff you guys have been working on with property in regards to property management. What does that look like now?

Todd Calloway (23:21.546)
Sure. I’m glad you brought that up. is AI is a buzzword that people throw around because most people might not really yet appreciate it’s it’s power and capability. AI can be fun, but it’s really about connecting it to your workflows to achieve a good. And it’s about replacing the mundane tasks and elevating the skill sets of your, your team members.

So I’ll kind of walk you through. what we’re doing is we have created an AI driven technology for property managers and portfolio owners. So this really isn’t for someone that has one or two homes. It’s really more for someone that has, you know, a hundred or a thousand or things like that. And what it does is it replaces a series of the things that really can bog down an operation. We’re currently servicing with this particular product about 4,000 doors.

right now. And what it does is, and I’ll give some of the things that it does, but it essentially automates a lot of those mundane tasks. So let’s talk about a few of them. Inbound call center. So when a tenant calls in with questions about, or prospective tenant, what is your late fee policy? What properties do you have available, et cetera? The AI models are trained to know the answer. So that means that you don’t have to have a person sitting there

and answering those same questions 75 times a day or at 10 PM or at 3 PM on a Sunday when they want to spend time with their family. These things are automated and handled right away. The next would be delinquent rent collection. So someone’s behind on rent. The AI knows and is plugged into the systems at an account level and will reach out to those tenants that are behind in all three channels. Voice, it’ll make the calls and have an intelligent conversation.

Brett McCollum (24:49.101)
Yeah.

Todd Calloway (25:15.726)
text and email all towards getting that rent in the door. If a property manager has 15 % of their accounts that are behind and delinquent, well, those owners are suffering. So what this does is this, will reach out to those tenants proactively and very regularly to get that rent in the door and make it easy to collect. mean, getting delinquent rent in the door is a huge thing. Maintenance orders, tenants call in.

the AI will recognize and understand the nature of the problem, be able to discern the difference between an emergency and something that’s not as urgent, and then schedule a tech to go and visit the home at a particular time. Follow-up calls, so following up with your tenants and your owners at certain intervals to make sure that they have what they need. And then it’s not designed to replace people. It’s about to, it’s…

Brett McCollum (25:52.036)
Right.

Todd Calloway (26:08.398)
It’s about elevating and connecting people. So when our AI reaches out to an owner to say, hey, for example, you know, we just rented your home on Plainview, for example, you know, I just want to make sure that you’ve got everything that you need, you know, any questions, because if not, I’m here, I have Todd’s schedule with me. I can connect you with him now on a live transfer, or we can set up a time to make sure that you’re getting the service and the attention that you really deserve. So it’s really an

Inside the box product that our software engineers are able to customize to, fit your workflows, because if AI is not customized to your workflow, it’s really not doing you all the good that it can.

Brett McCollum (26:43.779)
Right.

Brett McCollum (26:49.295)
Yeah, man, that’s actually, I love that. mean, you’re talking about taking time and allowing the Todd’s that are, you know, the owners, the people to kind of buy back some time to, you know, and the, I know the burnout rate, you know, with people having to do it all. Like you said earlier, like stop trying to do it all yourself.

Todd Calloway (27:12.141)
Right.

Brett McCollum (27:15.683)
Even with the property, even with property management companies, the employees side of it, you know, I can imagine what a relief it is for those management companies to not have their employees on the phones all day, every day, just doing the mundane work. That’s just frustrating because there’s a lot of turnover, I’m sure.

Todd Calloway (27:29.944)
Right. For sure. And the best use of those team members isn’t to answer questions about, you know, a lockbox or a late fee or a pet fee. It’s about calling the person that has an actual nuanced problem with their account. Right. So you want to let the AI handle the mundane and the repetitive and get your skilled team members and elevate their, their tasks. In other words, it’s, it’s taking a data entry team member and making them a data analyst.

Brett McCollum (27:37.903)
Right.

Todd Calloway (27:59.074)
Right? If we’re being really honest with ourselves, as people, as companies are hiring in two years, five years, are you looking for someone that’s more technologically enabled AI enabled or someone that’s less, right? If you want your business to be looking forward, you need team members that have the understanding on how to embrace the technology, use it for their own personal growth as well as the company’s growth, but elevating.

Brett McCollum (27:59.13)
Mm.

Brett McCollum (28:10.148)
Yeah.

Todd Calloway (28:23.662)
the value that they can provide. It’s about having those team members do things that move your operational needle, letting the AI handle the things that cause burnout, right? Not answering the same question 17, you know, times an hour. It’s let the AI do that because quality AI implementation is about knowing what AI is good at in 2025. In 2029, it’ll be good at completely different things. But today.

Brett McCollum (28:35.853)
Right.

Brett McCollum (28:50.287)
That’s right.

Todd Calloway (28:52.334)
implementing it to do things that it’s skilled at and elevating the skill sets of your team members is a great use of AI when connected to your current systems. And in this particular case, it’s super affordable. It’s $1 per door per month. And that is the cost to get started. And you can toggle on and off different features. It’s customizable. It’s not one size fits all. It’s designed again to fit around your workflows in an extremely affordable way.

Brett McCollum (29:07.983)
That’s amazing.

Brett McCollum (29:20.375)
I love that Todd. So this will be a kind of a good transition point for us here, because we’re kind of kind of running up on our time for you today. I know you got a lot going on, so I don’t want to keep you too long. If people wanted to reach out to you, you know, maybe learn a little bit more about that, maybe just reach out to like, what’s the best way for that to happen?

Todd Calloway (29:27.042)
Yep.

Todd Calloway (29:40.238)
So you can reach out to me through Marketplace Homes and my email address is tod.palloway and I’ll spell that out. P-O-D-D dot C-A-L-L-O-W-A-Y at Marketplacehomes.com. Just Marketplacehomes.com, all one word, no spaces or anything dashes. Super easy and we can talk about whether we want to talk about property management. Really passionate about helping people grow their portfolios the right way.

or the technology through the AI. Either one is perfectly fine. I mean, there’s a separate email, but we’ll make it super simple. Just Todd.Kalloway at marketplacehomes.com. Reach me and I’m more than happy to talk about your rental portfolio, how to help you grow it. have access to properties if you want to grow, if you want to manage what’s already there, no problem. But again, I’m just a passionate guy about real estate and using technology to help advance it. So reach me, let’s do good work.

Brett McCollum (30:17.656)
Yeah.

Brett McCollum (30:38.093)
I love that Todd. Well guys, you heard it here from somebody that’s been in the business 25 plus years managing 8,500 homes. Todd is a wealth of knowledge, so definitely take him up on that if that’s something you guys are at all interested in. What a great, thank you for offering that to our audience, Todd. I appreciate that.

Todd Calloway (30:57.314)
You’re very welcome. I appreciate it. I look forward to sharing more.

Brett McCollum (31:01.124)
Great. All right guys, well that’s it for today’s show. I hope you got a lot out of it. Be sure to rewind this, watch it over and over again. There’s a lot of information. But until next time, we’ll see you guys later. Take care everybody.

Todd Calloway (31:12.462)
Take care.